ACCEPTED FORMS OF PAYMENT
- This shop uses PayPal for secure transactions.
- You can check out with or without a PayPal account, and credit cards are accepted.
- PayPal supports a large number of credit cards, including Visa, Mastercard®, American Express, Discover, JCB, etc.
SHIPPING
- All purchases are processed and shipped out within five business days to the address provided through PayPal.
- Please make sure your address is correct before checking out.
- All packages under 2kg will be shipped via Japan Post's Small Package with registered tracking, which may take 1 month to arrive.
- All packages weighing 2kg or more will be shipped via EMS which may take 2 weeks to arrive.
- Preorders will ship when items become available.
- We are not responsible for lost or stolen packages.
RETURNS
All sales are final, No Returns, No Refunds.
We are not responsible for lost or stolen packages. Millions of packages are stolen every year, please monitor your tracking updates so that you may retrieve your package as soon as possible. Packages are sent to the exact address you provided through PayPal, please double check that your address is correct. If a package is lost, you may open a search claim through the shipping provider.
If you have any other issue with your purchase, please feel free to email contact@tokyozinepopup.com. If a refund is granted, return shipping and handling is the buyer's responsibility.
We reserve the right to accept No Returns. Your use of this site, and the checkout feature, constitute agreement with these Terms Of Use.